Frequently asked questions about our LED display products, ordering, shipping, installation, and after-sales support.<\/p>\n\n\n\n

What pixel pitch do I need?<\/h2>\n\n\n

Pixel pitch depends on viewing distance. As a rule of thumb, the minimum comfortable viewing distance in meters equals the pixel pitch in millimeters. For example, a P3.91 panel looks crisp from about 4 meters and beyond. For control rooms and broadcast, we recommend P1.25\u2013P1.86. For outdoor advertising, P4\u2013P10 is common.<\/p>\n\n\n\n

Can you customize size and shape?<\/h2>\n\n

Yes. We offer full OEM\/ODM service \u2014 custom cabinet sizes, pixel pitches, shapes (cube, sphere, can, floor tile, dual\/tri-fold posters), and complete integrated solutions for fixed installs, rentals, and XR stages.<\/p>\n\n\n

What is the lead time?<\/h2>\n\n

Standard catalog SKUs ship within 7\u201315 days. Custom orders typically require 20\u201335 days depending on configuration. Our 100,000 m\u00b2 monthly capacity keeps lead times short.<\/p>\n\n\n

Do you ship internationally?<\/h2>\n\n

Yes \u2014 we ship worldwide via air, sea, and express courier from Shenzhen. We can arrange DDP, FOB, or CIF terms to suit your logistics preference.<\/p>\n\n\n

What warranty do you offer?<\/h2>\n\n

Standard 2-year warranty on all LED display products, with extended warranty options available. We provide remote technical support and on-site engineer dispatch when required.<\/p>","protected":false},"excerpt":{"rendered":"

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